All returns must be postmarked within fourteen (14) days of the purchase date.
All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging, and mail your return to the address mentioned below :
Fancy Colourgem Co Ltd
507-A Sita Building
Mahesak Road, Bangrak, Bangkok 10500
E-mail us regarding the return, or reply to your order confirmation e-mail
- We will provide you the Return shipping Label for fast processing of the return service.
- The return fee will be deducted from your purchase Value on time of refund into your account.
PLEASE NOTE, YOU WILL BE RESPONSIBLE FOR ALL RETURN SHIPPING CHARGES.
After receiving your return and inspecting the condition of your item, we will process your return.
Please allow at least three (3) days from the receipt of your item to process your return.
Your refunds will be instantly deposited into your paypal account.
CREDIT CARD PAYMENTS
Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
We will notify you by email when your return has been processed.
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