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RETURN

Return Refund Policy


Thanks for your purchase. We hope you are happy with our products. If you not happy with our products you can return to us.

 


RETURNS


All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS


To return an item, place the item securely in its original packaging, and mail your return to the address mentioned below : 

 
 

Fancy Colourgem Co Ltd
ATTN: Vijayakumar
507-A Sita Building
Mahesak Road, Bangrak, Bangkok 10500
Thailand

 
  1. E-mail us regarding the return, or reply to your order confirmation e-mail
  2. We will provide you the Return shipping Label for fast processing of the return service.
  3. The return fee will be deducted from your purchase Value on time of refund into your account.

 


PLEASE NOTE, YOU WILL BE RESPONSIBLE FOR ALL RETURN SHIPPING CHARGES.

 EMAIL US

REFUNDS


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. 

PAYPAL

Your refunds will be instantly deposited into your paypal account.

CREDIT CARD PAYMENTS

Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.